Privacy policy

Last updated: September 30, 2026

This Privacy Policy explains how WOLF SCALING LIMITED, trading as Evayes ("we", "us", "our"), collects, uses, discloses and protects your personal information when you visit or make a purchase from evayes.com (the "Site"). By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit the Site, place an order, create an account, or contact us, we may collect:

  • Contact and order information: name, email address, phone number, shipping and billing address, order history and preferences.
  • Payment information: your order is processed by our third-party payment providers; we do not collect or store your full card number.
  • Device and usage information: IP address, browser type and version, device identifiers, pages viewed, referring website, and interactions with the Site, collected automatically through cookies and similar technologies.
  • Communications: any information you provide when you contact our Customer Care team.

2. How We Use Your Information

We use your information to: process and fulfill orders and send order/shipping confirmations; respond to customer service requests; detect and prevent fraud and abuse; maintain and improve the Site and our product offering; and, where you have consented, send marketing communications. You may withdraw marketing consent and unsubscribe at any time using the link in any marketing email or by contacting us.

3. Legal Basis for Processing

We process your personal information to perform the contract with you (fulfilling your order), to comply with legal obligations (such as tax and accounting records), on the basis of our legitimate business interests (such as fraud prevention and improving the Site), and, where applicable, on the basis of your consent (such as marketing emails).

4. Payment Security

We do not store your full payment card details on our servers. Payments are processed by PCI-DSS compliant third-party payment processors (such as Shopify Payments, PayPal, or card networks), who handle your payment data according to their own privacy and security standards.

5. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Site, keep you signed in, remember your cart and preferences, and understand how the Site is used. These generally fall into three categories:

  • Essential cookies – required for the Site and checkout to function.
  • Analytics cookies – help us understand traffic and usage so we can improve the Site.
  • Marketing cookies – used, where permitted, to show relevant advertising.

You can control or disable cookies through your browser settings. Disabling essential cookies may affect the Site's functionality, including checkout.

6. Sharing Your Information

We share information only with service providers who help us operate the Site and fulfill orders, including payment processors, shipping carriers, IT hosting and analytics providers, and customer service tools, and only to the extent necessary for them to provide their services to us. We may also disclose information where required by law, to enforce our policies, or to protect our rights, property, or safety. We do not sell your personal information to third parties.

7. International Data Transfers

WOLF SCALING LIMITED is registered in Hong Kong and serves customers in the United States. Your information may be processed and stored outside your country of residence, including in Hong Kong and by service providers located in other countries. We take reasonable steps to ensure your information is handled securely wherever it is processed.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to satisfy legal, accounting, tax or reporting requirements, and to resolve disputes.

9. Your Rights

Depending on where you live, you may have the right to: access the personal information we hold about you; correct inaccurate information; request deletion of your information; restrict or object to certain processing; request a portable copy of your information; and withdraw consent at any time where processing is based on consent. To exercise any of these rights, contact us at support@evayes.com. We will respond to verified requests within a reasonable timeframe and in accordance with applicable law.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion of that information, and opt out of any "sale" or "sharing" of personal information. We do not sell personal information. You can exercise these rights by contacting us at support@evayes.com.

11. Data Security

We use reasonable administrative, technical and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of any third-party site you visit.

13. Children's Privacy

The Site is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact us:

Store Name: Evayes
Company Name: WOLF SCALING LIMITED
Company Registration Number: 78825658
Registered Address: 366-375 Queen's Road Central, Sheung Wan, Hong Kong
Email: support@evayes.com
Phone: +1 (262) 205-4596

Customer Service Hours:
Monday to Friday, 9:00 AM - 5:00 PM(Eastern Time)
Saturday & Sunday: Closed.
We respond 24 hours during these hours.