
CUSTOMER CARE
Frequently Asked Questions
Everything you need to know about shipping, returns and ordering.
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What are the shipping costs?
Shipping costs are calculated at checkout based on your order and delivery address. See our Shipping Policy for full details.
Can I track my order?
Yes. Once your order ships, you'll receive a tracking number by email. You can also track your order any time via the Track Your Order link in our footer.
How do I return an item?
Contact us at support@evayes.com within 30 days of delivery with your order number, and we'll guide you through the return process. See our Refund & Return Policy for full details.
How can I contact Customer Care?
Email us at support@evayes.com or call +1 262 205 4596, Monday to Friday, 9:00 AM - 5:00 PM (Eastern Time). We respond within 24 business hours.
How do I choose the correct size?
Each product page includes a size guide with measurements to help you choose the right fit. If you're between sizes, our Customer Care team is happy to help.
Still have a question? Our Customer Care team is happy to help.